Support

How can we help?

Reach us by email, live chat, or browse the help centre. We are a small team and take every message seriously.

Email support

Send us a message and we will respond within one business day. Standard accounts get 24-hour SLAs; provider accounts get 4-hour SLAs.

Live chat

Chat with the support team directly from your DCH dashboard. Available Monday to Friday, 9am – 6pm WAT.

Help centre

Browse step-by-step guides, video walkthroughs, and troubleshooting articles. Updated with every platform release.

Send us a message

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